• Direct communication with insurance providers to keep the process quick and stress-free
  • Quality repairs completed by experienced technicians for all claim types—from fender benders to storm damage
  • Your complete insurance repair solution under one roof—trusted locally for quality and care

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A Man is Pointing at the Door Handle of a Car — Camden Haven Panel Works In Laurieton, NSW

Insurance Repairs Without the Hassle

Filing a claim is frustrating enough—chasing repairers and dealing with back-and-forth should never be part of the process. That’s why at Camden Haven Panel Works, we make insurance smash repairs easy from start to finish. From our Laurieton workshop, we work directly with your insurer to take the stress out of getting your vehicle fixed. Whether you’ve been in a major accident or have storm-related damage, we’ll guide you through your options, handle the paperwork and get your car back on the road quickly.


With more than 70 years of combined experience in panel repairs, dent removal and spray painting, we deliver high-quality results across all makes and models. All repairs are completed in-house—no outsourcing, no delays—and we’ll keep you in the loop every step of the way. If you’ve just had an incident, we recommend calling us before lodging your claim so we can make sure everything goes smoothly.


Need expert help with your insurance repair? Call  02 6559 6944 and speak to our team today.

All Cars, All Colours, All Makes, All Models

Keeping Things Simple & Repairs On Track

We know how confusing the insurance process can be, especially if it’s your first time dealing with it. Our job is to take the pressure off you. From assessing the damage to submitting reports and working with your insurer, we handle everything in-house. That means no bouncing between providers or waiting for external approvals—we’re across it all from day one.


Whether your claim involves panel work, hail damage, dent removal or spray painting, we’ve got the tools and experience to take care of it. We’ll provide a clear quote, walk you through the next steps and give you realistic timeframes for when your car will be ready. You’ll always know what’s happening, and we won’t hand the keys back until the job’s done properly. With a strong reputation in Laurieton for reliable, high-quality repairs that bring drivers from Port Macquarie, Lake Cathie, Wauchope and beyond to us for help when they need it, we’re here to make a frustrating process just that little bit easier.

A Close Up of the Door Handle of a Black Car — Camden Haven Panel Works In Laurieton, NSW

Frequently Asked Questions

  • How do I make an insurance claim for smash repairs?

    To make an insurance claim for smash repairs, start by contacting your insurer as soon as possible after the accident or incident. You’ll typically be asked to provide details such as the date, location and nature of the damage, along with photos or a police report if applicable. Once your claim is lodged, the insurer may direct you to an approved repairer for an assessment or allow you to choose your own repairer, depending on your policy. A quote is usually submitted to the insurer for approval before work begins. After approval, the repair process can start, and you may be required to pay an excess. The insurer will cover the remaining repair costs, provided the damage is covered under your policy.

  • Can I choose my own smash repairer for an insurance claim?

    In many cases, yes. While some insurance policies may limit you to a network of preferred repairers, most comprehensive policies allow you to choose your own repairer. This is known as “choice of repairer.” Choosing your own repairer can give you more control over the quality of the work and who handles your vehicle. It’s important to check your insurance policy or contact your provider to confirm if this option is available. If you do have choice of repairer, you can get a quote from a trusted local smash repairer and have them manage the claim process with your insurer on your behalf.

  • What is covered under insurance smash repairs?

    Insurance smash repairs typically cover damage resulting from a collision, accident or impact, depending on the terms of your car insurance policy. This includes repairing or replacing damaged panels, fixing dents, respraying affected areas and restoring the vehicle to a roadworthy condition. Some policies also cover related repairs such as broken lights or mirrors. However, coverage depends on whether you have a comprehensive policy. Third-party insurance usually does not cover repairs to your own vehicle. It’s also important to check whether optional extras like windscreen or hire car cover are included as these can affect the cost and scope of your repair experience.